After hitting the quality cuisines of England, Austria and Spain, I made my final stop on Gastropocalypse 2012: Germany. Just outside Cologne resides a giant palace, the Schloss Bensberg, and tucked within is the best chef in Germany and his restaurant, Vendôme. In May 2012 Chef Joachim Wissler was voted the best in his trade by the 100 finest cooks in Germany for the second time in a row, as the “Cook of Cooks”. A three star ending to a five star vacation. Or so I thought.
Location: Bergisch Gladbach, Germany
Michelin stars: three
50 Best ranking: 23
I would go into detail here about the restaurant, the chef, and its location, but the Food Snob blog did such a thorough overview, there’s no need to repeat it here. But as always, I do have pics.
When my girlfriend and I first arrived, we were greeted by a large group of young people in crazy costumes waiting outside the palace grounds. We had no idea what was going on and asked a security guard what was happening. It turns out Lady Gaga was staying at the Schloss that evening, and her fans were waiting for her to come out to head to whatever arena she was at to perform.
Sadly, we didn’t see her. “Hey, Ga – join us for dinner!”
We arrived early so walked around the grounds a bit.
The restaurant opened and we sat down. Very upscale and modern, a lovely setup.
There are several ways to order: you can do ‘a la carte’ from the menu, or one of two “Expeditions” – a Little Expedition or a Big Expedition. We went for the Big Expedition – 18 courses. They poured us a glass of champagne, and began our meal.
The CoursesThis was a very interesting progression of flavors. The first bite on the left was amazing, and made it very clear Chef Wissler knows what he’s doing. The second bite had a sweet tomato flavor. The third bite was with fish roe and salty – a sudden break and a real surprise on the palate. Then the fourth was creamy goodness.
Next up was a gazpacho. But not at all. a wine glass with two juices separated from each other, a bite on a skewer and two more on a rock – it was nuts. I loved it. Playful, inventive, surprising, modern – all the things why I love this kind of food. Very cool.
Then, like Steirereck, they brought the bread by. Mmmm…delicious German bread.
So the meal was going along great – a true three star experience. The food exceptional, the service flawless, the atmosphere was lovely. We waited for our next course.
We began to shift uncomfortably in our seats. A lot of time had passed. Certainly the staff saw us with an empty table. No one said anything. Our mood began to sour. Finally I asked where our next course was. They quickly left to find out, and then we waited some more. Finally, course eight arrived – almost a full hour after the last course. They said the courses would come more quickly. Luckily, the next course was amazing.
The Courses, ContinuedDoes that look amazing or what? The taste matched it. Ah, finally the meat courses started, and with a bang: goose liver and pig snout. And do those look like peanuts? Yes they do, with a peanut cream inside. Not sure how they made those.
…we waited for the next course. A long wait again – 30 minutes this time, and once again no heads up from the staff. What was going on? It was frustrating.Apparently this dish is a play on a traditional German dessert. The cherry foam was perfect and this dish was really incredible. Loved it.
I looked at my watch (ok, my phone, but you understand). We had been there much longer than I had anticipated. We were headed back home by train, which we had to get to by taxi. I checked the timetables and realized we had to leave in 30 minutes or be stranded. I informed our waitperson. I was both annoyed and now a bit stressed time wise. We would have to rush through the rest of the courses, and not relax and enjoy them.This course was wild. It was a dessert, but puncturing the sphere in the center brought out this salty liquid to mix with the panna cotta and chocolate. Jarring. This course was genius. It was unique and totally original. I wonder if they simply put “2012” after the name of the course instead of ingredients to reflect this. I would love to try and make it at home.
Then came the sweets.Now, if you’re keeping count, we have had 17 out of 18 courses. What’s the final course? Well, the Süsses are the final course. Course 17 should have been Strauch [Johannisbeere : Rose : Lychi]. But we had to skip the course – it was too late and we had to catch the last train of the night. We hurriedly paid our bill and left.
Living Up To The Stars
Vendome is a three star restaurant for sure – the food and atmosphere were top shelf, the staff were all very friendly and nice. But it failed to be stellar that night. The meal just ended up being way too long. We had to skip a course and couldn’t have coffee and relax. I couldn’t see the kitchen, meet the chef, or buy the cookbook. The delays in the kitchen, the lack of acknowledgment from the service, and being forced to leaved rushed without finishing the menu was irritating. Still having to pay the full price made me angry.
All I wanted was someone to come up, say there was a delay, and offer us something while we waited. I asked my best friend who owns a local bar what he would do if it took almost an hour to get a dish to a table. He said he’d paid for it and buy them a drink. And that seems totally reasonable. This place is a three star Michelin restaurant with the best chef in Germany, for crying out loud. It was inexplicable to me that they didn’t do something my local bar would do.
So, I wrote them a letter explaining my experience. It was quite detailed. Since I take phone pics of my upscale meals, I have a time stamp of when each course is presented, and can see how long it takes for dishes to arrive. I calculated the times for 18 courses at three other multi-course dinners I’ve been to and demonstrated how they were about 100 minutes shorter than at Vendôme. Had the delays not happened, we could have had all the courses and caught our train. They replied quickly, apologizing, thanking me for the timing information, sending me a copy of their cookbook, and inviting me back.
And I will go back. Their response was very professional and very appreciated. And really, I guess I couldn’t have had a culinary tour called The Gastropocalypse without some sort of minor calamity, now could I?
Rupert Vaughan said:
3 out of 4 ain’t bad!
Yeah…they were just lucky I wasn’t a Michelin reviewer… 😉
They are also lucky that your girlfriend is not a blogger…